Customers pay no standard-shipping fee on orders fulfilled by us.pandora to US destinations. The delivery area is the United States exclusively, so international addresses cannot be accepted. To keep this requirement unambiguous, the information is presented so the applicable option is clear before a request is submitted.
Deliverable Address Requirements
Review the US delivery address at checkout, because corrections may not be possible after dispatch. To keep the relevant standard visible, the customer option is recorded so the store and customer share the same expectation.
Processing and Transit
Our standard handling period is 1–2 business days, after which the parcel enters the carrier network. Once shipped, standard transportation generally takes 4–6 business days; carrier conditions may affect the estimate. To help customers use this information, this explanation is provided so the store can handle comparable requests consistently.
Cancellations and Taxes
A customer may request cancellation before shipment; after shipment, the Refund Policy applies. Taxes are charged as required by applicable law. For customers reviewing this page, the governing detail is explained so the available process remains clear at the time it is needed.
Tracking Information
Customers receive a shipment-tracking reference when their order leaves our processing flow. For help with a shipment event or damaged package, reach our team at Support@lusterglen.shop or (228) 721-7025. For customer clarity, this explanation is provided so this page remains useful during an actual order issue.
Merchant Contact
The merchant responsible for this page can be reached using the details below. For clarity before and after purchase, the customer remedy is described so customers can distinguish this rule from related policies.
Merchant: us.pandora
Contact email: Support@lusterglen.shop
Phone: (228) 721-7025
Business address: 559 N Jefferson St, Jacksonville, Florida, 32202, United States